OFFICIAL RATES

•  8% VAT INCLUDED
• 10% Discount overs short stay rate at weekends. Not be combined with other offers.
• Special dates like Eastern Week, Azkena Rock Festival, Jazz Festival, Sport Events or others, have different rates and conditions. Check it.
• Late check out is availability until 19.00 hr maximum on requesto and depending on availability.
• Broad internet connection free with wire
• Weekly cleaning with change of towels and sheets. 

Note: For longer stays, please check with us

MAXIMUM APARTMENT OCCUPANCY

• AP1- Apartment of one bedroom: 4 persons
• AP2- Apartment of two bedrooms: 5 persons

PAYMENT POLICY AND CONFIRMATION OF RESERVATIONS

Confirming reservations: To secure your reservation, in addition to a contact telephone number, you will be requested to pay 30% of the total amount of your stay in advance by means of a bank transfer or a credit card whose number, owner's name and expiry date must be provided.

CANCELLATION POLITY

• All reservations cancelled with more of 24 hours before date of arrival, have no charge.
• All reservations cancelled with less than 24 hours days before date of arrival or no-shows, will have a 30% penalty of the total amount of the stay reserved.
• Cancellations of reservations for dates of Special Events are not refundables.
• Cancellation according to the a.m. terms and conditions entitles you to the refund of the deposit through the same way it was done. If cancelled later or in case of no-show, there will be no refund of the 30% deposit.